Total Quality Management
Total Quality Management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training.
DBC Total Management Management TQM Consulting service will center broadly on:
- What is Total Quality Management TQM?
- Why is TQM necessary in an organization?
- Elements of Total Quality Management TQM.
- The Role of management/senior executives in Total Quality Management TQM.
- Why do many Total Quality Management TQMs fail?
- What are the remedies for Total Quality Management TQM improvement in practice?
- Quality costing and cost of poor quality COPQ.
- Process management, continuous improvement measures, and change management.
- International Auditing of the ISO 9001:2015QMS, IATF 16949:2016 Standard, and ISO 14001:2015EMS Standard.
- Seven quality tools, customer-supplier development, and international standardization of organization ISO.
Another definition of Total Quality Management (TQM)
TQM Is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training.
The advantages of total quality management (TQM) include Cost reduction. When applied consistently over time, TQM can reduce costs throughout an organization, especially in scrap, rework, field service, and warranty cost reduction.
Benefits of DBC Total Quality Management for Clients
- Eliminates non-conformance and repetitive work.
- Reduces waste costs and minimizes product rejects.
- Decreases the need for repairs and reworks.
- Lowers warranty claims and customer support costs.
- Enhances process efficiency to increase profit per product or service.
- Promotes fiscal discipline by removing unnecessary steps and wasteful expenditures.
- Reduce scraps and rework activities in the manufacturing process.
- Improve Quality and Customer satisfaction ratings on the customer side
- Improve production and lead time, OEE effectiveness
- Improve product quality to achieve new business opportunities
Total Quality Management TQM frees up management time from redressing problems and directs management time and effort to achieve also the following benefits:
- Increase production.
- Extend the range of products.
- Improve existing products.
- Higher productivity
- Strengthened competitive position.
- Enhanced market image.
- Elimination of defects and waste.
- Reduced costs and better cost.
- Management Higher profitability.
- Improved customer focus and satisfaction.
- Increased customer loyalty and retention.
- Increased job security.
- Improved employee morale.
- Enhanced shareholder and stakeholder
- Value Improved and innovative processes
Why You Should Attend
The Total Quality Management TQM services will enable your organization and the participant to achieve key business outcomes such as:
- Ability to improve your competitive position.
- Ability to increase your adaptability to the global market.
- Ability to elevate your productivity.
- Ability to significantly reduce waste (waste reduction).
- Ability to reduce your cost of poor-quality COPQ.
- Ability to improve your management communication.
- Ability to raise your return on investment ROI.
- Ability to increase your customer satisfaction and customer loyalty.